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FAQ

What is Shopbox Mobile?
Shopbox Mobile is an e-commerce website that provides mobile phones, accessories and other gadgets at great prices, with islandwide delivery to your door.
Do you ship internationally?
Currently we are not shipping internationally.
Do you deliver?
Yes we do! We deliver island wide.
Is Delivery Free?
We do offer free delivery on any order over JMD$15,000.
Do you deliver on weekends?
We do deliveries Mondays to Saturdays
Can I call in to order or is it online only?
Currently our orders can only be placed on our website.
How soon after can I expect a delivery?
Deliveries within Kingston & St. Andrew - within two (2) business days. Deliveries outside of Kingston & St. Andrew - within three (3) business days. ShopBox Mobile begins processing all orders placed before 11:00 am on the same day. Processing starts the following day for orders placed after 11:00 am.
Do you have a return policy?
Yes we do. Please click here for details.
What payment methods can I use?
With SHOPBOX MOBILE, you can pay using credit/debit cards or using one of our Billpay/Cash Pay Merchant locations. Please click here to see a full listing of available locations.
How can I contact you?
You can reach us via WhatsApp +1 (876) 570-3235 or email us at support@shopboxmobile.com
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